How to Get in Touch With Support
If you ever need help with Notehouse, our support team is available through email.
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Contacting Support
All support requests are handled directly through email by contacting us at support@getnotehouse.com. We monitor messages during business hours and will get back to you as soon as possible.
You can contact us for help with:
- Billing or subscription questions
- Login or access issues
- User or organization management
- General questions about using Notehouse
- Technical issues
How to get help faster
Including a bit of detail in your message helps us resolve things more quickly. When possible, please include:
- A brief description of what you’re trying to do
- What’s happening instead (error message, unexpected behavior, etc.)
- Screenshots or screen recordings, if applicable are extremely helpful
- Who the Account Owner is for your organization (if you are not the Account Owner)
Vague messages may slow resolution. More detail helps us help you faster.
If you have questions, contact support@getnotehouse.com.