Managing 2-Factor Authentication (2FA) Preferences

Once you’ve set up two-factor authentication, you can manage your 2FA methods and preferences at any time.

Managing your 2FA settings lets you adapt your security as your needs change.

Table of Contents


Viewing Your 2FA Status

To view your current 2FA setup:

  1. Go to Account Settings
  2. Open the Security tab
  3. Review the two-factor authentication section

Security settings page showing a hidden password, an authenticator app enrolled as the preferred method, and SMS authentication enrolled with options to set as preferred or remove.

You’ll see which methods are enrolled, which are available to add, and any options to manage existing methods.

Setting a Preferred Method

If you have more than one 2FA method enrolled, you can choose which one to use by default:

  1. Open Security settings
  2. Find the 2FA preferences section
  3. Select your preferred method and save

Security settings page showing a hidden password, an authenticator app enrolled as the preferred method, and SMS authentication enrolled with options to set as preferred or remove, with preferred highlighted in red on the left-hand side.

Your preferred method is used during login, but other enrolled methods remain available as backups.

Adding a Second Method

Adding an additional 2FA method gives you a backup option if your primary method isn’t available.

  1. Follow the enrollment steps for the additional method
  2. Once enrolled, both methods remain active
  3. Set your preferred method if needed

Having more than one method helps prevent lockouts and makes it easier to switch devices. We strongly encourage all users to set up a back-up 2FA method.

Removing a Method

To remove an 2FA method:

  1. Open Security settings
  2. Find the method you want to remove
  3. Select Remove and confirm

Security settings page showing a hidden password, an authenticator app enrolled as the preferred method, and SMS authentication enrolled with options to set as preferred or remove, with remove highlighted in red on the right-hand side.

If your organization requires 2FA, you must keep at least one method enrolled. Consider adding a backup method before removing your current one.


For any questions, please reach out to us at support@getnotehouse.com.

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